FAQ

1.What service do you offer?

We offer a range of grooming services for both dogs and cats, such as bathing, brushing, haircuts, nail trimming, ear cleaning and more.

2.How long does a typical grooming seesion last?

The duration of a grooming session differs for different pet and service requested. On average, each grooming session can take about 1-3 hours.

3.How can I schedule an appointment for grooming services?

You can schedule an appointment by calling us at +65 86601922 or filling out the appointment request form by clicking "book now"

4.Do you offer any special discounts or promotions for grooming services?

Yes, we do offer promotions and discounts on grooming services ocassionally. We announce them on our website. Please check our website or contact us for the lastest offers. You can also follow our store and subscribe to our membership, so we can notify you when promotions are available.

5.Can I customize or mix and match grooming services for my pet?

yes, we offer mix-and-match grooming services where you can select services based on your pet's specific needs

6.Are your groomers certified and experienced in handling pets?

Yes, our groomers are highly trained, certified professionals with extensive experience in pet grooming. They are skilled in handling pets with care and patience.

7.Can I request specific grooming techniques or styles for my pet?

Yes, we welcome specific requests and preferences for grooming techniques or styles. Our groomers will work with you to ensure your pet receives the desired grooming services.

8.How often should I bring my pet for grooming sessions?

The frequency of grooming sessions depends on your pet's breed, coat type, and grooming needs. Generally, we recommend grooming every 4 to 8 weeks to maintain your pet’s health and appearance.

9.Do you groom cats?

"Absolutely! Despite cats being self-grooming creatures, even the perfect cat can drop the ball from time to time. We provide full service from bathing, grooming, nail trimming, and ear cleaning in a peaceful, quiet, clean and canine-free environment. We understand that not all cats are the perfect candidates for mobile grooming.

Our team will ask you detailed questions about your felines grooming history and grooming needs to assess if we are the right person for your friend. If we aren’t, we will gladly find you a referral for the perfect match."